DISQUS

Symbian-Guru: Nokia Messaging, The End Of My/Your Woes?

  • mbrett · 2 months ago
    Left Nokia Messaging and returned soooo many times. Started using it a long long time ago on an N95 8GB and then transfered to the N97 when it released. Love the principal of the app but have some many desires for what it could be:
    1) Empty Deleted folder from any screen.
    2) Move e-mails to the mass storage drive.
    3) Ideally move application to the mass storage drive.
    4) Once (2) is done extend the storage time or add a archive option.
    5) Add the ability to show multi-account infor on homescreen on N97.
    6) Add this to the sync options of Nokia phones (Sync E-mail)

    These are just some of the things I have been asking for for as long as I can remember.

    Nowadays, with the N97, the main thing I am praying for, though, is that v20 FW and a Nokia Messaging update sorts out the memory leak, so that I can stop having to uninstall and re-install NM every week or two to reclaim lost phone memory.

    This all sounds quite negative, but I still find myself coming back to this app again and again. Other than the memory leak issue on the N97, it does what it does quite well, but just needs some tweaks in my opinion.
  • Salim Hbeiliny · 2 months ago
    I agree with mbrett. On my E71 it's not keeping old messages even-though I set it up to keep messages for 2 weeks. And that is still not enough, the gmail java app is still great for looking up old messages, they should do an option like iphone's search on server which starts search messages stored locally then can continue to search from the server.
    It's very useful to get notifications of new messages and read them briefly, but still, it cannot be considered as a full featured mobile email application. I heard they will soon end the free trial period, I won't be paying any money if it becomes a paid service before they improve it more.
  • khouryrt · 2 months ago
    As far as I understand, even though you can tinker the setting to save messages for more than 3 days, the option isn't yet good to go, so it'll only save messages 3 days old no matter what you set it to. This is about to change, as they have improved the memory handling issues. Imagine if you were able to let it save more than 3 days, your internal memory would be bleeding like crazy now ;)
    And as far as the free trial goes, also as far as I understand, it will still be free, only the push the service will be paid if I'm not mistaken.
  • sloanb · 2 months ago
    I've been using Nokia Messaging from the beginning and I feel exactly the same way you do. It is one of those products that you hate but yet feel compelled to keep trying now matter how many times it let you down. As you stated those days are over for most of us and its been smooth sailing now for sometime.

    When I"m on any Nokia phone its a requirement that NM is setup and running before I consider it a working device. The next big step for Nokia should be better integration throughout the entire N/E/X series phones. With this service they have a potential to be a direct competitor to the BlackBerry email services without the suit and tie.

    My hat is tipped to Davis and the team for pulling this off. Its only going to get better from here on out.
  • Mobile Jorge · 2 months ago
    An encouraging post indeed, I myself have had numerous woes and it actually got deleted from my main devices the Nokia E71 and Nokia N95 8GB, as I no longer have the latter which got replaced with a Nokia N86(delivery tomorrow Friday) and I'm really looking forward to much a better user experience, after reading this post I think I'll re-download Nokia Messaging and hopefully see everything working as it should. To Be Continued . . .
  • Merlin · 2 months ago
    I gave up on using NM on the E71, and since Profimail is lacking homescreen notification I gave up on it too (even thoug I bought it !!!).
    I'm actually using the S60 legacy email client, and it is working beautifully for over a month now (I'm on a new contract on Bouygues too btw ;)). Now is perhaps the time to give NM another try.
    Maybe on this week end, if I have some time... I'll report if I do so.
    Thanks for the update.
  • Paya · 2 months ago
    I've never experienced issues you described above, but one thing that bugs the hell out of me is the attachment downloading. I receive my bank account statements via email every day and the actual statements are in an attached *.html file.

    Nokia Messaging takes FOREVER to download the attachment even though its usually only 2-3 kB in size. The in-built email client downloads the attachments almost immediately as one would expect. I've tried to search Nokia forums and didn't find any similar problems experienced by anyone else. I've the latest version of NM installed and even did a hard reset in the meantime.

    Maybe someone here has a solution?
  • Brad Barbaza · 2 months ago
    Paya, try this:

    1) Within Nokia Messaging go to Settings > General > Display Type and set "HTML"

    If that doesn't help, try this:

    1) Within Nokia Messaging, go to Settings > What to Sync > Inbox > "Auto download attach" and set that to "Yes".

    then,

    2) Nokia Messaging > Settings > What to Sync > Inbox > "Download only file types" and add .htm,.html

    Make sure all types are separated by a comma and preceded by a period.
  • khouryrt · 2 months ago
    Oh that must be crazy for you. I hope someone from NM is reading this.
  • nokiamessaging · 2 months ago
    Yes, we are.
  • Ricky Cadden · 2 months ago
    lmao.
  • bogart · 2 months ago
    My only real problems (on N82, E75, and 5800) stem from the beta components of the chat and what-not on the E75. They don't feel integrated. But NM has been pretty solid for me. There are some quirks that probably shouldn't be there (and most of those on my E75) but for the most part, it has been a very dependable service.

    It especially shines when using multiple devices because setup is so damn easy in the form of an SMS config message. That in itself is a strong boon for the power mobile user.
  • Nico · 2 months ago
    I figured I'd give it another try after seeing this post. It still won't recognize my work email, and I don't see a way to set it up manually. And it insists on using my GPRS connection (and again I didn't see how to change that). I use 3 SIM cards regularly, and one doesn't even allow data. I'd like the option to check for emails manually over wlan.

    Oh well, I guess I'll keep using Slick. Money well spent.
  • khouryrt · 2 months ago
    The S60 5th edition client asks for the Access Point even before beginning the setup, which is a huge step forward. I understand your frustration, for now, the only way you can have it select WiFi, is to go into Offline Mode before starting the NM setup, open the browser and trigger a WiFi connection, then start setting up NM while in offline. Should work.
  • sss · 2 months ago
    The only couple of issues I have on N82 is no support for corporate email and mails with too many replies don't open in html format. Also, the latest version (9.6.0.12) forces me discard mails that are 3 days old. It used to be customizable.... otherwise it's one of the better service/app from Nokia
  • Baptiste Martin · 2 months ago
    Great article. Just a question, you are on SFR right ? What access point do you use for NM ?
  • khouryrt · 2 months ago
    I'm on Bouygues Telecom's Neo.2 ;)
  • Sockatume · 2 months ago
    Probably the biggest issue is that within a year it's going to be a paid-for service. Nokia's already winding up to switch Orange users over to a subscription plan which Orange will offer as an add-on with contracts. Some devices come with a "lifetime" (actually device lifetime, 24 months) licence to the service, but most people will have to sign up to a supported carrier and pay a monthly fee if they want to use it.
  • khouryrt · 2 months ago
    As I said above, as far as I understand it, the paid service will be for push notifications. NM will still remain free otherwise.
  • adityasinghvi · 2 months ago
    The implementation on the E75 sucked big time... I sad that the N86 is also in the same boat. I've had many interactions with Nokia Messaging people myself and I know the headaches you must've gone through. Nokia Messaging is a great app, I must admit, it works great whenever I install it. But when it's built in (E75) it, for some reason performs horribly.

    Hope the E72 does not have the same gremlins..... if it does, then it's gonna be a deal breaker for me!
  • khouryrt · 2 months ago
    As I said, the new clients built-in the 5730XM, 6720 Classic, and E55 are miles better than the E75's and N86's.
  • Brad Barbaza · 2 months ago
    I've always been surprised at how much trouble you've had with NM. My experience hasn't been flawless, but it does seem to be getting better as time goes on. Here is what I've experienced:

    1) When the service was first launched, I'd occasionally be unable to connect. My guess is the servers were getting updates. This hasn't happened for months.
    2) Sometimes my emails just "disappear". I can still log into my gmail account and view them, but it can get annoying. My yahoo and work pop3 account seem to be fine, maybe it's an issue with gmail sync? This still happens. Salim seems to be having the same issues.
    3) Sending emails with large 5-6mb attachments sometimes just fails with no error message. There will be no record of the email I composed in either the Outbox or Sent folders. This can be embarrassing when trying to send a work related email.
    4) When trying to open a message from my Sent folder, getting the attachment always fails (mostly w. gmail).

    Features I wish were available:
    1) (as requested by mbrett) The ability to store messages for longer than one month. Usually mine disappear before a month anyway, but it'd still be nice.
    2) To save on battery, it'd be nice to sync every 5 or 10 minutes instead of having Push enabled. Right now, I either sync constantly, or every hour.

    That said, I still like this more than the default E71 email client and I give Nokia some slack because I'm not paying for it and it is an "add on" app. But, I'd be ticked off if I owned a new E75 or E72 and had the same issues.
  • Martin Thorbjörnsson · 3 weeks ago
    Gcalendar sync doesnt work on Nokia E72. Only mail. So at the current state - Nokia messaging is pracitally useless for me. I need a phone that can sync both Gmail and Gcalendar. My N82 and my E71 did it, I have come to expect more from Nokia. It may be a problem also somewhat depending on Google, but this does not mean that it isnt Nokias responsibility to make it work. My phone must sync both my Gmail and my Cgalender, period. I love Nokia, but this syncing issue is not a problem I can overlook, syncing of calendar and gmail is a must-have and if it isnt fixed Im said to say I must change my phone.